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On Site Service Support

All FG Wilson (Engineering) FZE products are supported by a mobile team of qualified engineers and technicians, trained at the FG Wilson manufacturing facility in the United Kingdom.

Each service technician is equipped with a service van containing all the necessary tools required for carrying out on-site service and maintenance. Specialist diagnostic tools are used to carry out essential work and the necessary spare parts are available quickly should a replacement be required.

In the event of a power outage, customers can contact our 24/7 emergency call out number - 800FGWilson - where immediate advice, guidance and dedicated diagnosis assistance is given.

We also carry out minor and major overhauls as per manufacturers recommendations and ensure that your generator sets are fully restored. Our in-house technicians are fully qualified and trained to carry out major overhauls using FG Wilson Genuine Parts. Every overhauled generator set is load tested using load bank to ensure the quality is maintained at all times.

With over a decade of experience in power generation gained in the market and with access to over 40 years of experience from FG Wilson - We can assure minimum disruption to your operations.

Contact Us for more information on the services available from FG Wilson (Engineering) FZE.